SHIPPING & RETURNS

SHIPPING POLICY

Shipping Information

Wildfire Beauty & Wellness Suites currently ships within the United States.

Orders are typically processed within 2–4 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping times may vary based on location, carrier delays, or high-volume periods. Wildfire is not responsible for delays once a package has been handed over to the shipping carrier.

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

RETURNS & EXCHANGE POLICY

Returns & Exchanges

Due to the nature of our products and for hygiene reasons, all lingerie, intimate apparel, swimwear, and personal care items are final sale and are not eligible for return or exchange.

For eligible non-intimate items (such as select apparel or accessories, if applicable), returns may be accepted within 14 days of delivery, provided the item is:

Unworn
Unwashed
In original condition
With all tags attached

Approved returns will be issued as store credit only. Original shipping costs are non-refundable.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

Lingerie & intimate apparel
Swimwear
Bodysuits
Personal care, skin care, and hair care products
Sale or discounted items

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will be happy to assist you.

How to Start a Return

To inquire about an eligible return, please email us at:
hello@wildfiresuites.com

Include your order number and reason for return. Items sent back without prior approval may not be accepted.

If you have any questions regarding shipping or returns, please reach out to us at:
hello@wildfiresuites.com

We’re always happy to help.